Straightforward delivery. 30-day guarantee.

Shipping

Subscriptions ship within 1–2 business days of order or renewal. Standard delivery is 3–7 business days within Australia. Express options are available at checkout.

• Free shipping on all subscription orders.
• Orders billed and shipped on the same date each month.
• Tracking sent by email once your order leaves our warehouse.
• Currently shipping to Australia and New Zealand.

Skip, pause, cancel

You're in control of your subscription at all times. Use the account portal to skip a shipment, pause your subscription, change your delivery date, or cancel, no questions, no retention scripts. Changes made before your next billing date take effect immediately.

30-day money-back guarantee

Try SYNAPS for 30 days. If you're not satisfied for any reason, contact us within 30 days of your first order and we'll refund the purchase. You don't need to send the gummies back.

Returns

For unopened orders, you can return within 14 days of receipt for a full refund. Opened or partially used orders are covered under the 30-day guarantee instead, just get in touch.

Damaged or missing

If your order arrives damaged or anything is missing, contact us within 7 days of delivery and we'll ship a replacement at no cost.